Safety, courtesy, show and efficiency; these are the four guiding principles (or keys) that Disney Parks and Resorts ingrains into its ‘cast members’ that not only highlight how to conduct themselves in their ‘roles,’ at the parks, but stress their order of importance. Therefore, safety is the primary concern of the company and its employees.
But what if a cast member were to run ‘afoul’ of the organization and its management and cite concerns regarding safety? And especially where management is effectively swapping the importance of safety for the sake of efficiency? Worse yet, what if that cast member claims retaliation for their whistle-blowing and says they were wrongfully terminated as a result?